National Overdose Response Service (NORS)

NORS is a national phone-based overdose prevention service to support Canadians and countless Indigenous communities. A caller is then connected to a virtual overdose supervisor who will monitor them for 15-30 min after they use. During the call, if there is a concern of overdose - such as the client becoming non-responsive - the supervisor will connect with local 911 dispatch services. In some rural communities, there are 30min EMS response times. In this case, callers have the option of providing the number of a friend or someone they trust to respond to them should they have an overdose - in conjunction with contacting 911 emergency services.

Key objectives for the project are:

• Supporting clients as they use substances alone to mitigate the risk of overdose fatalities.
• Reduce the impact of the opioid crisis on individuals who use alone.
• Provide a stigma-free safe space for clients to use substances.
• Provide linkage to additional care, services, and resources as required by the client.

National Overdose Response Service (NORS) is open Available 24/7.

Call (888) 688-6677, or use the website.

Phone

(888) 688-6677

Website

https://www.nors.ca