Older Adult Unit's Support Services Program

The Older Adult Unit's Support Services Program provides Friendly Visiting, Telephone Assurance, and Walk-a-Bit services to frail homebound seniors who reside in their own homes/apartments. These services help seniors maintain an independent lifestyle by reducing isolation and loneliness through the support of friendship and socializing. Programs are free of charge. The office of the Support Services Programs is located within the Thunder Bay 55 Plus Centre. Programs are funded by the City of Thunder Bay and the Ministry of Health. How the services work Referrals to the Support Services Programs are accepted from agencies, family members, and friends. An assessment visit with the senior is completed by Support Services staff, and every effort is made to appropriately match senior clients with a compatible volunteer who has similar interests. Volunteers are thoroughly screened and receive orientation, training, and staff support. Regular follow-up calls and visits are made to ensure that the friendship is progressing and that both the volunteer and senior are enjoying the visiting/telephone calls. Confidentiality is an essential component of the programs. All volunteers are required to sign and respect confidentiality agreements, must pass a mandatory Police Records Check, and complete a training/orientation session.

Adults 55 +

Call (807) 684-3277, or use the website.

Phone

(807) 684-3277

Website

https://www.thunderbay.ca/en/city-services/support-services.aspx