Tele-Care

Tele-Care is a free and confidential provincial health information and advice line available to all New Brunswickers. By dialing 811 at any time of the day or night, you will gain access to bilingual intake navigators and registered nurses, who will help you find health information and services, discuss symptoms and recommend whether you should be seen by a provider. Tele-Care 811 does not take the place of 911 or your local Emergency Department for urgent concerns.

Overview Tele-Care is a free, bilingual and confidential telephone service. Registered Nurses provide telephone triage and information for non-urgent health concerns to enable callers to make informed health decisions 24 hours a day, 7 days a week. Note: The service can handle Tele-typewriting or Text telephone (TTY) calls. Eligibility Any individual calling from within New Brunswick. Description Tele-Care Services include: Tele-Triage line - Through a telephone interview a Registered Nurse collects pertinent information and assesses caller health needs. Based on this assessment the Registered Nurse will provide symptom-specific information for self-care, when appropriate, or offer information that assists the caller in choosing an appropriate source of care for their symptoms or situation such as making an appointment with the caller's doctor, going to a clinic, contacting a community service or going to a hospital emergency room. Tele-Library - provides callers with the option of automated health information in both English and French. Call 811.

Any individual calling from within New Brunswick.

Tele-Care is open 24 hours a day 7 days a week.

Call 811, or use the website.

Phone

811

Website

https://www2.gnb.ca/content/gnb/en/departments/health/Tele-Care.html