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Housing and homelessness in Victoria, British Columbia

PHS - Arbutus Shelter

Offered by PHS Community Services Society

Open 24 hours, 7 days a week Website checked March 2026

In short

The Arbutus is a new, 50-unit low-barrier shelter, opened at Douglas Street Community in December 2017.

Hours
Open 24 hours, 7 days a week
Who it is for
2SLGBTQI+ people; 2SLGBTQQIA+, Mobility
What it helps with
Food to eat, A safe place to sleep tonight, A home I can afford, Medical care, A way to get there, Knowing where to go, Being who I am, Care for my animal, Making my own choices
Cost and access
Free
Where
2915 Douglas St, Victoria, BC V8T 4M8
Last verified
, by HelpSeeker
About this service

The Arbutus is a new, 50-unit low-barrier shelter, opened at Douglas Street Community in December 2017. The shelter is open 24-hours a day, seven days a week to help address the need for day-time resources available to those experiencing poverty and homelessness. The shelter offers three meals a day, both co-ed and womens only (trans* inclusive) sections, and will offer additional emergency mats for additional shelter, when available. There is limited secure storage for personal items (including bikes and shopping carts), and pets are welcome. The shelter has been designed to be accessible for people with diverse mobility needs.

Who can use it?

19+

When is it open?

PHS - Arbutus Shelter is open Open 24 hours, 7 days a week.

How do I get in touch?

Call (250) 360-0093, email info@phs.ca, or use the website.

Phone
(250) 360-0093
Email
info@phs.ca
Website
https://www.phs.ca/locations/arbutus-shelter/

Listed in Victoria, British Columbia.

2915 Douglas St, Victoria, BC V8T 4M8

2915 Douglas St, Victoria, BC V8T 4M8Victoria, British Columbia

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