Emergency and crisis in Calgary, Alberta
Calgary 24-Hour Family Violence Helpline
Offered by Calgary Women's Emergency Shelter (CWES)
In short
The Family Violence Helpline is often the first contact for people reaching out for support. Our Helpline counsellors answer the phone 24 hours per day, 365 days a year.
- Hours
- 24/7 365 days a year
- Updated
- This organization's address is confidential and is not published.
- Who it is for
- Families; Family with children
- What it helps with
- Help right now, Help with drinking or drugs, Safety from harm, Knowing where to go, Help with my mental health, Help for my family, A fresh start
- Cost and access
- Free
- How to reach
- (866) 606-7233 · help@cwes.ca · Website
- Last verified
- , by the organization
About this service
Phone: (403) 234-7233 (SAFE) Toll-Free: 1 (866) 606-7233 (SAFE)
The Family Violence Helpline is often the first contact for people reaching out for support. Our Helpline counsellors answer the phone 24 hours per day, 365 days a year. They provide counselling, safety planning, referrals and information in multiple languages.
Last year (2018), the Helpline received over 10,300 calls. This included thousands of requests to stay at the Shelter and gain access to other programs provided at the Calgary Women's Emergency Shelter.
A Family Violence Helpline counsellor provides FREE of charge:
- Counselling
- Escape and Safety planning
- Information and referrals
- Intake into the Emergency Shelter
- Intake for other programs provided at Calgary Women's Emergency Shelter
- Support in leaving an abusive partner
- Support to be safe while with an abusive partner
- Parenting support
- Help for men who want to stop being abusive
Who can use it?
Individuals experiencing family/ domestic violence
When is it open?
Calgary 24-Hour Family Violence Helpline is open 24/7 365 days a year.
How do I get in touch?
Call (866) 606-7233, email help@cwes.ca, or use the website.
Listed in Calgary, Alberta.